Network mode does not work after software update

[YVP80]

I update the software and network mode doesn't work. I changed the Sim and did a factory setting, but it still doesn't work.

[VerbumVeritum]

You're trying to change the network mode (i.e., 4G, 5G, etc.) and there is no option to do so? Have you reached out to your carrier about this yet?

[Robin621k]

I have no access either, it's a Verizon thing. I used to be able to access it with an app called Samsung Band Selection, they killed that too.

[rcrooker]

verizon told me it is a samsung thing.  

cant get any one to fix it!!!

[Robin621k]

Change providers, Verizon to the best of knowledge is the ONLY carrier that does this.

[YVP80]

the network mode doesn't appeared un my phone

[VerbumVeritum]

Ah, I see that. How strange. Your carrier controls this functionality, so they should be able to shed some light on the problem. It might not be possible to switch network modes through your mobile provider.

[rcrooker]

verizon says it is a samsung issue....samsung says it is a verizon issue.  I am beyond annoyed.

[VerbumVeritum]

It's only a Verizon issue. Don't let them pawn this off on Samsung. Only they control the ability to select network modes. It's specific for each carrier.

[Robin621k]

Are you on Verizon? If so, no, you can't switch between 4G and 5G