New S22 Ultra, lose mobile data daily

[user24SvuYTEMH]

Hi, received my S22 Ultra a few days ago and ran into a seemingly major issue. From ~6pm - 8pm yesterday, and ~5pm - 6pm today, I completely lost mobile data. Each time, I tried multiple restarts, turning mobile data off them on, turning airplane mode on the off, and reset mobile network settings, and nothing resolved it. Each time, it just randomly started working again. During these times I can send and receive calls and SMS texts, and wifi data works. I am on T-Mobile in the US.

Any thoughts or similar experiences?

Thanks. 

[DanG92263 · Accepted solution]

Have your contacted your carrier?

Try these steps: https://www.samsung.com/uk/support/mobile-devices/how-to-troubleshoot-mobile-data-issues/ 

If they don't work you need to follow up with the carrier for additional assistance.

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[user24SvuYTEMH]

I have not yet. My previous phone (OnePlus 9) hadn't had this issue in the year I had it, so figured it was tied to the new phone.

[DanG92263]

Sometimes they can see the issue on there end and flip a switch. Sometimes you need a new SIM. You pay your carrier for calls and text service, so even if it's a phone issue, they should assist you.

[user24SvuYTEMH]

Thanks Dan, looks like another reset of network settings may have fixed the issue.