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Original topic:

No option to bring eSIM from old device.

(Topic created: 06-28-2022 06:51 AM)
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LoneBatman
Astronaut
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Galaxy S22
Hi,

As the title says, Galaxy S22 Ultra (Unlocked) doesn't have the option "Bring eSIM from old phone" or the option to enter eSIM information manually. The phone software is up to date at the time of this post. My old phone Galaxy S21 Ultra had both the above mentioned options.

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Yamialex224
Honored Contributor
Options
Galaxy S22
Check with your carrier

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6 Replies
Solution
Yamialex224
Honored Contributor
Options
Galaxy S22
Check with your carrier
Anonymous
Not applicable
Options
Galaxy S22
Take Sim out
Reboot
Insert and testScreenshot_20220628-073534_Samsung Members.jpg
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LoneBatman
Astronaut
Options
Galaxy S22
It is a Samsung unlocked phone. Does it still depend on the carrier?
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Anonymous
Not applicable
Options
Galaxy S22
Take the siim out
Then go and check for "Sim manager"
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LoneBatman
Astronaut
Options
Galaxy S22
Did that. Still no option.
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user_ams007
Samsung Care Ambassador
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Galaxy S22
You need to contact your carrier they can assist you with the esim
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