Original topic:

Not working

(Topic created: Thursday)
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user4gcHfU2Tgq
Constellation
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Galaxy S22
I have an S22 ultra and all of the sudden about 2 months ago it stopped recoeving or making calls and texts unless I have my Wi-Fi calling on.. I have reached out to Samsung I have reached out to my phone carrier and everybody says it's not their fault.. But then I'm told Samsung knows it's a known issue with these phones.. And they refuse to stand behind them! Anyone else having this issue?
7 Replies
Mujibar
Honored Contributor
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Galaxy S22
If you can't make calls or send texts on mobile data, that is a carrier issue. What happened 2 months ago? Did you get an update that makes you think Samsung is at fault? Of course your mobile carrier is going to blame the OEM.

Try resetting mobile network under settings > general management > reset.
Robin621k
Honored Contributor
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Galaxy S22
It's his antennas, they need to be replaced.
Mujibar
Honored Contributor
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Galaxy S22
An update cooked the antennas?
Robin621k
Honored Contributor
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Galaxy S22
Yep, it is a know issue with the S22U only.
Mujibar
Honored Contributor
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Galaxy S22
Lovely. That's one way to encourage upgrading. 🙄
Robin621k
Honored Contributor
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Galaxy S22
You need to go to an authorized Samsung service center and have the antennas replaced. Yes, it is a known issue. It's almost 4 years old, they are not going to anything.
1SirPink
Constellation
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Galaxy S22
.like my new neighbors did
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