JUMP TO SOLUTION Solved

Original topic:

Online radio is timing out while playing. any tips ?

(Topic created: 03-30-2022 09:23 AM)
Yazz4jazz
Astronaut
Options
Galaxy S22
online radio is timing out and stopping while playing .any tips?
0 Likes
Reply

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy S22

Hello! I can understand your concern with the online radio not working properly. Have you tried clearing the cache? We also recommend making sure your phone is up to date. If that does not resolve the issue, you can perform a factory reset on your phone. It is important to make sure your phone is backed up prior to the reset. 

View solution in context

1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy S22

Hello! I can understand your concern with the online radio not working properly. Have you tried clearing the cache? We also recommend making sure your phone is up to date. If that does not resolve the issue, you can perform a factory reset on your phone. It is important to make sure your phone is backed up prior to the reset.