Original topic:

Picture Stuck Processing in Camera/Gallery for Samsung S22

(Topic created: 08-20-2023 03:13 PM)
adrian1669
Astronaut
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Galaxy S22

I took a picture and its stuck on a endles Processing... i cant do nothing with it, no delete, move, edit.. cant view it on DCIM is like its not even there ... i go to gallery an get an icon of a corrupted photo... i just want to delete it

 
image
8 Replies
VerbumVeritum
Legendary Samsung Care Ambassador
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Galaxy S22

Setting>Apps>Gallery>Storage>Clear cache. If that doesn't work, clear data instead. Your pictures will still be there, don't worry. 

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adrian1669
Astronaut
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Galaxy S22
It doesnt work
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VerbumVeritum
Legendary Samsung Care Ambassador
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Galaxy S22

Do the files show up when you connect your phone to a computer? Can you delete them this way?

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adrian1669
Astronaut
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Galaxy S22
havent done that but it doesn't appear in the DCIM file so i assume that it won't appear in the PC but i'll try it anyways
VerbumVeritum
Legendary Samsung Care Ambassador
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Galaxy S22

Yeah, just try it out. It can't hurt. If you don't see them, try clearing the cache partition. With the phone off, press + hold power and volume up until the Samsung logo disappears. With volume keys, highlight wipe cache partition, then power to select (highlight yes to confirm). Reboot from the menu. 

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bboyho
Constellation
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Galaxy S22

Ugh, this took me a few hours of searching and digging through my phone (I have a Samsung S23). I'm not sure what happened to cause this. I think I was taking a picture while an app was updating? This had some numbers and scrolling through the details with the help of other images, it had something like this where it was a temporary file used by the Camera app. 

*_temp.jpg
/Camera

Specifically, one of the files was: 

20231009_135055_temp.jpg
/Camera

I wasn't sure how to access this even by connecting to a computer since it was not in the following path: .../ Internal storage / DCIM/ Camera.  Try the last attempt below:

My attempts:

_✗_ Head to Settings > Apps for Camera, Gallery, and Files. Then select "Clear data" and "Clear cache".

_✗_ Restart phone.

_✗_ Reset Camera app.

_✗_ Reset permissions... Then allow my phone to view pictures and video again for the apps.

_✗_ Turn off phone to and follow steps to "Clear Cache Partition" as user VerbumVeritum stated => https://us.community.samsung.com/t5/Galaxy-S22/Picture-Stuck-Processing-in-Camera-Gallery-for-Samsun... .

_✗_ Uninstalling Gallery updates. Then reinstalling the Gallery through using the Galaxy Store.

_✗_ Head to My Files ⋮  (i.e. the three ... vertically on the upper right hand corner) > SettingsTurn off the "Trash" to "keep deleted files and folders for 30 days" and restart phone again. This was based on this forum post =>  https://eu.community.samsung.com/t5/galaxy-s10-series/picture-stuck-processing-in-camera-gallery-for... . 

_✓_ Head to Settings > Apps > Gallery > Gallery Settings . Turn off the "Trash" to "keep deleted files and folders for 30 days". Open your Camera to browse the broken photos. For each photo that is still "processing" the temporary image that you were having problems deleting, hit the trash button. This seemed to work for me. If you would like, you can turn it back on after deleting the temporary files. 

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keisona
Astronaut
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Galaxy S22
Didn't work for me. I'm frustrated
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Footprint
Astronaut
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Galaxy S22

I believe this problem is caused by Google photos backup being turn off before a backup was complete. When I turned on backup photos in Google photo app, the  stuck uploading 1 item progress line started moving towards the completion and eventually completed .

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