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11-11-2024 12:13 PM (Last edited 11-16-2024 02:31 PM by SamsungChelsea ) in
Galaxy S22Hi,
I have a Samsung S22+ with the Android 13 beta software. I made a backup of the phone in SmartSwitch, but unfortunately, I don’t see any option on how to update the phone to the full Android 13 or 14.
Can you help me with this issue?
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11-12-2024 12:49 AM (Last edited 11-12-2024 12:50 AM ) in
Galaxy S22Send a message to the US Beta Moderator3 for help.
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11-11-2024 12:51 PM (Last edited 11-11-2024 12:58 PM ) in
Galaxy S221. To withdraw from the Beta program, you must apply for withdrawal through Samsung Members application on your device.
("Settings > One UI Beta Program status > Withdraw" menu)
2. To remove the beta software, perform a rollback to the previous release version, using the Smart Switch PC Version on your computer. The rollback resets the device and removes data generated during beta testing.
Note: If you backed up your device data to your computer with Smart Switch, you can restore the data after the rollback process. To perform the rollback, connect the device to your computer with a USB cable. On the computer, launch the Smart Switch application, and select "Downgrade". It may take up to 72 hrs after deregistration to show downgrade option.
Or contact the Beta Moderator for help:
US BETA MODERATOR 3
https://us.community.samsung.com/t5/user/viewprofilepage/user-id/39250068
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11-12-2024 12:41 AM in
Galaxy S22Thx.
Unfortunately, I don't have the option to Withdraw.
When I tap "Settings > One UI Beta Program status >" i have
"The beta program One UI has ended. Expect the official software release." (2. photo)
This is start window of Samsung Members
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11-12-2024 12:49 AM (Last edited 11-12-2024 12:50 AM ) in
Galaxy S22Send a message to the US Beta Moderator3 for help.