Original topic:

S22 Ultra Not Registered to a Network After Update

(Topic created: 05-30-2025 01:27 PM)
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Members_bj4Kww7
Asteroid
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Galaxy S22

Ever since May 25th/26th and the most recent update, my S22 Ultra cannot get Registered to a Newtork. I have tried everything both Samsung and my carrier (T Mobile) have suggested. On/Off, Airplane Mode, Manual Network remove adds, Resets, remove and reinster SIM. clean SIM, get an E-Sim. 

So far both T Mobile and Samsung said it's a known issue but I was wondering if anyone found a fix for this issue?

Samsung Team - please don't give me the generic routine (try this this and this), as we have all tried your suggestions and nothing is working. Obviuosly it is an update issue and even with the new update this morning, it is still occurring.

Thanks in advance!

18 Replies
allisonrortvedt
Cosmic Ray
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Galaxy S22
My phone number is deactivated right now. All T-Mobile has to do is register your phone number onto the mobile network and you should be all set.
Members_bj4Kww7
Asteroid
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Galaxy S22

Thank you. Is it still deactivated or were they able to get you back on line? Do I have to go in store or can I call them? I will try and give it a try.

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allisonrortvedt
Cosmic Ray
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Galaxy S22
It is still deactivated, yes. They haven't got me registered on the mobile network yet, but that's why it's deactivated right now. You can call them or go into your nearest T-Mobile store and tell them that your phone number is not registered on the mobile network and if there's a way that they can register it.
Members_bj4Kww7
Asteroid
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Galaxy S22

Ok cool. Thank you. I am on with them now doing the same thing I already did with them yesterday. I asked them to just register my phone on the network and they said they are seeing it on the network. I'll ask them again to just re-register it if they tell me there's nothing more they can do. I'll keep you posted.

allisonrortvedt
Cosmic Ray
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Galaxy S22
Are you the account owner?
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Members_bj4Kww7
Asteroid
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Galaxy S22

Yes

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jamaal02
Galaxy
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Galaxy S22
My Galaxy Watch is saying the same thing
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Deezi
Galaxy
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Galaxy S22
I had this exact problem after I cleared cache partition. I had to call my company and they had to send me a new SIM card or a register a esim.. after that my problem was fixed.
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Members_bj4Kww7
Asteroid
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Galaxy S22

I was just on the phone with both T Mobile and Samsung for over an hour and nothing. Samsung is expediting my case to an expert. In the meantime I just cleared the cache partition as you suggested but am still having the same issue. Do I need a new eSim afterwards for it to work? 

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