JUMP TO SOLUTION Solved

Original topic:

S22 Ultra Wi-fi issues

(Topic created: 07-24-2022 04:07 AM)
CyrusXxX
Constellation
Options
Galaxy S22

Hello I want to report that wifi connection to my Samsung S22 ultra is often connected to wifi but displaying msg that is connected but without internet. It is more frequent with 5Ghz wifi networks compared with 2.4Ghz

When I disconnect and re-connect all is good for some time but then it happens all over again.

 

My internet infrastructure is working 100% and no misconfiguration is occurring on my end. As this happens to me also on work I assume that it is something Samsung related.

Thank you!

 

 

1 Solution


Accepted Solutions
Solution
bill-e
Samsung Care Ambassador
Options
Galaxy S22
To report an error, Recreate the error then Samsung Members->Support->Feedback->Error Report, Make sure to check "Send System Log Data"
** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch5Pro(VZW), M8 Smart Monitor

View solution in context

3 Replies
Volkswagen7
Galaxy
Options
Galaxy S22
Doubt it has anything to do with Samsung. It is a common occurrence on app type of devices.
1)
Go to your settings type
"reset network settings"
2) if you have some anti-virus/firewall installed, clean all data, uninstal and then try again.

Also, keep in mind that 5Ghz has a shorter range than 2.4
0 Likes
Reply
Solution
bill-e
Samsung Care Ambassador
Options
Galaxy S22
To report an error, Recreate the error then Samsung Members->Support->Feedback->Error Report, Make sure to check "Send System Log Data"
** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch5Pro(VZW), M8 Smart Monitor
KeiBis
Astronaut
Options
Galaxy S22
Yea, I am having the same issue. Forums are saying it's WIFI 6. Can log into wifi but its useless. Works fine on the other 20 or so devices connected in my house. Only issues are with Samsung phones: S22 Ultra and S21+