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Original topic:

S22 notifications that aren't texts or app notifications

(Topic created: 01-17-2023 11:44 AM)
ltlabate
Asteroid
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‎01-17-2023 11:44 AM in 

Galaxy S22

My wife has an S22 she loves.  All of a sudden she is getting splash screen notifications that I can't associate to a text or an app.  They are most definitely spam related, mostly (but not all) have bitly links in them.  Anyone else experiencing this?  It is very frustrating......

They do not manifest on her phone like that, they come one at a time and you can click on the link or cancel, otherwise you can't use the phone.  You have to do one of those two things otherwise that screen is stuckSRL.jpg

11 Replies
Yamialex224
Honored Contributor
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‎01-17-2023 12:35 PM in 

Galaxy S22
Click cancel and see if they are in messages if so click on them and report spam and block
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LongHiker
Epic Samsung Care Ambassador
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‎01-17-2023 12:44 PM (Last edited ‎01-17-2023 01:45 PM ) in 

Galaxy S22

@ltlabate Your wife probably has a malicious app on her phone which is generating these prompts. These apps can masquerade as something useful or fun but have a dark side. 

Samsung's Nice Catch can help you determine which app is causing these pop ups. Nice Catch is part of Samsung's Good Lock app. After downloading them from the Galaxy Store, configure Nice Catch to catch "Toast history", "Detect commercials", and "Screen Wakeup history". There are other items that you can enable if you wish. The next time one of these pop ups occur, you can visit Nice Catch and look at the logs to determine where it came from. 

As a troubleshooting step, she can boot into safe mode. If these messages do not appear while booted in safe mode, you know that it is a 3rd party app causing them. 

ltlabate
Asteroid
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‎01-17-2023 04:31 PM in 

Galaxy S22

That is exactly what I was looking for, it is very frustrating not to be able to associate where those messages are coming from.  Giving it a try now, thank you!

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ltlabate
Asteroid
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‎01-18-2023 07:27 AM in 

Galaxy S22

Nice catch is not catching whatever is doing this.  We have two more notifications since the last post, from what I can see there is nothing in the notification catches identifying the culprit.

 

I have not tried safe mode yet.

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Axel-Hurtado
Galaxy
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‎01-17-2023 02:24 PM in 

Galaxy S22

hello, use the Google Messages application and activate the SPAM option in the settings and you will no longer receive those annoying messages.

 

 
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ltlabate
Asteroid
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‎01-17-2023 04:32 PM in 

Galaxy S22

Thanks Ray.  I've initiated the solution above but I will check yours out as well!

Axel-Hurtado
Galaxy
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‎01-17-2023 08:52 PM in 

Galaxy S22

ok, you say if it works for you.

 

 
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ltlabate
Asteroid
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‎01-18-2023 07:28 AM in 

Galaxy S22

I'm going to try this now as the Nice Catch solution did not catch the offender......but I can't find the spam settings Ray can you guide me?

I will report back either way, thanks!

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Members_975tS4l
Constellation
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‎01-18-2023 08:14 AM in 

Galaxy S22

I'm having the same issue. I tried two different security apps and the scans found nothing. I also downloaded Nice Catch, but haven't gotten a message yet to test it. (Although I see it didn't work for you) I'm not sure how the messaging spam filter will work since this doesn't seem to actually be a message. But please let me know if you figure something out that works and I will do the same!