Original topic:

Samsung S22 Ultra Constant loosing Connection!!

(Topic created: 01-04-2026 01:36 PM)
2742 Views
userSzkwWpmGo7
Asteroid
Options
Galaxy S22
Samsung Corp please do something to fix 
Have Verizon and they are stating the problem is affecting Samsung Galaxy S22 Ultra and Samsung Galaxy S23 Ultra phones ! Issues is due to faulty Sim tray in these phones !! 
Verizon tech support and corp store reps advised that Samsung had paid other customers phones off due to the issue ! It causes phones to drop Verizon connection and restarting and going into airplane mode and then back out doest fix it! 
Just keep getting phone for emergency use only! 
You can't call or receive texts or send or connect to Verizon cell service . AND Issues affected these phones no matter what carrier you are with.
**bleep** Loyal Samsung Galaxy owner .. have had multiple different types since they have come out with them. NOW THIS Issue .... Samsung tell your customer's ...and fix this .. especially when you knew about the issue! 
Unhappy Loyal Samsung customer .. contact me
-Ron
8 Replies
Mujibar
Honored Contributor
Options
Galaxy S22
This is a user-to-user support forum. If you want assistance from Samsung, you'll have to contact them. They won't be contacting you.

https://www.samsung.com/us/support/contact/
userSzkwWpmGo7
Asteroid
Options
Galaxy S22
Thanks ..Will reach out to them per the web link u left
Thanks
userSzkwWpmGo7
Asteroid
Options
Galaxy S22
Verizon tech and employees at Verizon Corp store ... advised that Samsung Galaxy S22 ultra and Samsung Galaxy S23 Ultra and the base models ... Have ongoing issues with the Sim tray on these models & Samsung was aware of this issue .. & actually paid off customers phones that had this same issue affecting connecting to the cell phone company towers/ and keeping a connection/ losing connection constantly and giving message only available for emergency calls ..since you can't connect to the cell phone companies cellular service .. not just with Verizon either!
Still happening in 2025&2026
Unhappy Loyal Samsung customer
Ron D Jan 4 2026 ... Issue has been ongoing for past 2 weeks ... and new Sim card didn't resolve !
Pianodude58
Honored Contributor
Options
Galaxy S22
Did you not read what @Mujibar recommended?
Mstful
Constellation
Options
Galaxy S22
I have a Samsung 23FE 5G. I'm having the exact same problem.
oscol45
Constellation
Options
Galaxy S22
Same issue here, 22 ultra with Verizon, need to put airplane mode and back, every 10 min, in road, but if i stay in 1 place, I don't lose connection, started 2 weeks ago. Anyone who has a suggestion about it will be greatly appreciated...
FireAndGlory
Constellation
Options
Galaxy S22

Having the same issue. I've always had 5G[uw] and full service inside my house, but after a mandatory update 2.5 weeks ago, I have no service within my home. Thank God Wi-Fi calling is enabled otherwise I would be in trouble!! 

Whenever I drive, I lose signal in random places. I will pull over, restart my phone, and signal will return to 5G[uw], so I know it's not a location issue.

I have taken it to the local Verizon store and the employee was honest (thank goodness) and confirmed what the above posts have stated. She also suggested that Samsung does this to push users for a new phone. I can't afford a new phone right now and I refuse to upgrade when this one is supposed to work fine!

Also, my wife has the same Verizon carrier but has an iPhone so I know it's not a network issue. 

What the heck is happening??

Members_m2dpKog
Constellation
Options
Galaxy S22

yes i suspect Samsung is intentionally doing this to push sales of the newer s26, i mean its been working fine and all of a sudden a bunch of people start having the same problem right around when the new model is released- apple actually got in trouble for this i guess samsung is doing the same