Original topic:

Screenshot freezes entire screen

(Topic created: 05-09-2025 07:59 PM)
432 Views
NonyaGG
Asteroid
Options
Galaxy S22
As said, when I screenshot, my entire screen freezes for some reason. Only a small part of the bottom and top work, as in scrolling down quick options and only pressing back button(lock screen only?). This started happening once I updated to one ui7 by the way. Any way to fix it, maybe? Thank you!
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1 Reply
GaryB82
Galactic Samsung Care Ambassador
Options
Galaxy S22

You can try wiping the cache partition to see if that resolves the issue

 

Power off the device: Ensure your S22 is completely turned off. 

 

Enter Recovery Mode: Press and hold the Volume Up key and the Side (Power) key simultaneously. 

 

Release the buttons: When the Android logo appears, release both keys. 

 

Navigate to "Wipe cache partition": Use the Volume Down key to navigate through the recovery menu options until "Wipe cache partition" is highlighted. 

 

Select "Wipe cache partition": Press the Side (Power) key to select the highlighted option. 

 

Confirm the action: Use the Volume Down key to highlight "Yes" and then press the Side (Power) key to confirm. 

 

Reboot the system: Once the cache partition is wiped, "Reboot system now" will be highlighted. Press the Side (Power) key to restart your device. 

 
 


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