Solved: MMS Not Working After Update - Page 2 - Samsung Community

Yatman · ‎12-15-2023

My S22+ had stopped sending and receiving MMS messages while my wifi is on every since I updated to Android 14.

I'm on Xfinity Mobile which uses Verizon services.

Why would you release this is it hasn't been tested???

Yatman · ‎12-27-2023

With resetting the network settings? Nothing I've tried this far has worked. I figure the vS24: is coming out soon so I'll just have to put up with it for now. I plan to get the S24.

Yatman · ‎12-27-2023

Nope - didn't work at all.

bill-e · ‎12-27-2023

Most MMS issues are carrier related.

If they have a retail store nearby, I'd bring my phone in and have them re-provision the line and give you a new SIM card.

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro

Yatman · ‎12-27-2023

I did that and all they were able to do was validate the issue and then escalate to upper tier support. I had the same issue when I was on the beta and I downgraded back to Android 13 and it all worked again. But now this upgrade was forced and there's no going back.

bill-e · ‎12-27-2023

Which carrier? I'd still bet it's a carrier issue. Locked or Unlocked carriers are supposed to make sure it works before they push out the update.

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro

Yatman · ‎12-27-2023

Xfinity

bill-e · ‎12-27-2023

I think if you do a search you'll find a number of people with Xfinity having issues..... Not that that makes it any better. I would park my butt at a retail location if there is one and do at least what I suggested. Or have them mail you a new SIM and once installed, if it's still not working have them re-provision the line.

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro

Yatman · ‎12-27-2023

They've done all the above as have I. Swapped out a new SIM, reprovisioned my line, reset the phone 3 times, cleared network settings several times. I gave up. They threw it back to Samsung saying everything worked before the update and so if the update was the cause then it's Samsung's problem.

Yatman · ‎12-27-2023

After the new update. MMS has stopped working when the phone's WiFi is connected to a network.

Seems others have reported this and there's no resolution from either the carrier or from Samsung.

Teesh
Galaxy S22+

tapdiggity · ‎12-27-2023

Yep, I'm experiencing similar issues with my rcs chat. As of yet, I have not received any resolution

Original topic:

Sending/receiving MMS issues while on Wi-Fi after Android 14 update