Solved: Sim card not being recognized - Samsung Community

Craftygirl72 · Saturday

My cell keeps saying i need a sim card so I got 1 and just popped up again that I need a sim card

Samsung_Moderator · yesterday

Hello, there. Please check out the following link: https://www.samsung.com/us/support/troubleshooting/TSG01201768/ If this doesn't help, because sims are a carrier thing, you would need to contact them directly for further assistance.

If the carrier is unable to resolve this, the phone will need to be evaluated by certified technicians. For service in the U.S., you can take the phone to a local U.S. walk-in service location https://www.ubreakifix.com/samsung or to ship the phone in for service, please reach out to us via one of the following options:
1. Facebook: https://www.facebook.com/samsungcareus
2. Twitter: https://www.x.com/samsungcareus
3. Live chat: https://www.samsung.com/us/support/contact-customer-services
3. Private Message: https://bit.ly/3hzZfw8
If the PM link is not working for you, you can click on my name and send me a private message directly from my profile.

For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

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meself · Saturday

Is the phone new or not activated

Craftygirl72 · Saturday

It's active had it for about 5 years

meself · Saturday

Hmm maybe need to replace the Sim card or perhaps you didn't use it for some time

Craftygirl72 · Saturday

Nope got a new 1 today

meself · Saturday

Trying to think why it would be asking for Sim card

mls613 · Saturday

Call your internet/cell carrier ask for troubleshooting dept. They may tell you to have another cell by you so they can talk you through steps. I had to have a friend and their cell so i could take care of the trounleshooting

Craftygirl72 · Saturday

I just went there today and got a new som card

meself · Saturday

Samsung phone may ask for a SIM card for a number of reasons, including:

SIM card not inserted: The SIM card may not be inserted properly or securely.

Damaged SIM card: The SIM card may be damaged.

Software glitch: There may be a software glitch on the phone.

Network settings: There may be an issue with the phone's network settings.

Here are some things you can try if your Samsung phone is asking for a SIM card:

Restart your phone: Restarting your phone may resolve the issue.

Check the SIM card: Remove the SIM card and check for dust or other particles that may be interfering with it. Reinsert the SIM card so it's properly seated.

Reset mobile network settings: Resetting your phone's mobile network settings may help.

Try another phone: Insert the SIM card into another phone to see if it's detected.

A SIM card is a vital part of a Samsung phone, as it allows you to access the network and authenticate you. Without a SIM card, you can only use your phone's Wi-Fi to browse the web, access social media, and stream video. To make calls, send messages, and access cellular data, you'll need a SIM card and a data plan.

Heff101 · Sunday

I did all of that also but still telling me to insert sin card, but very random. S21

Original topic:

Sim card not being recognized

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