Original topic:

Sound stopped working when connected to earbuds

(Topic created: 09-16-2023 04:55 AM)
userXTdHXv4eiM
Asteroid
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Galaxy S22
About 3 weeks ago sound stop playing out of my linked aukey Ep-t25 earbuds. I puchased a new pair thinking they had stopped working and had the same issue with the new ones. I've had the earbuds for 3 years with no problems. Any ideas???
8 Replies
VerbumVeritum
Legendary Samsung Care Ambassador
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Galaxy S22
Have you tried any troubleshooting steps? Do other wireless audio devices work fine when connected?
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userXTdHXv4eiM
Asteroid
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Galaxy S22
I have tried troubleshooting. I connected my husband's earbuds which are Airpods and I have the same problem. But when I check the phones speakers the play fine both left and right.
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VerbumVeritum
Legendary Samsung Care Ambassador
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Galaxy S22
Try this. Settings>General management>Reset>Reset network settings. Mind you, this will clear all Bluetooth and Wi-Fi connections/settings and you will have to reestablish them afterward.
userXTdHXv4eiM
Asteroid
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Galaxy S22
Ok I'll try that
VerbumVeritum
Legendary Samsung Care Ambassador
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Galaxy S22
Alrighty! Kindly update here if that fixes it!
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userXTdHXv4eiM
Asteroid
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Galaxy S22
👍🏾
VerbumVeritum
Legendary Samsung Care Ambassador
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Galaxy S22
Did this end up working for you?
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userXTdHXv4eiM
Asteroid
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Galaxy S22
No it didn't. It may be that Samsung has just set it up so only Samsung products will work with the phone correctly
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