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Original topic:

Stop syncing between phones?

(Topic created: 06-01-2024 08:12 AM)
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userSq6eCNeXW9
Constellation
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Galaxy S22
How can I stop my phone from syncing with another phone on my Samsung account? 
My husband's phone is constantly popping up on mine with things like "copied from clipboard", his contacts are in mine or it even gives me the option to open whatever internet browser he's currently looking at. 
I'm not sure what removing his phone from my account would do, but I'd love to not have our phones synced like this. Any advice would be greatly appreciated!

1 Solution


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Solution
LongHiker
Galactic Samsung Care Ambassador
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Galaxy S22

@userSq6eCNeXW9 To stop this, sign his phone out of your Samsung account. 

On his phone:

  1. Open Phone settings 
  2. Click on Accounts and backup
  3. Click on Manage accounts
  4. Click on your Samsung account 
  5. Click on Remove account

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4 Replies
Solution
LongHiker
Galactic Samsung Care Ambassador
Options
Galaxy S22

@userSq6eCNeXW9 To stop this, sign his phone out of your Samsung account. 

On his phone:

  1. Open Phone settings 
  2. Click on Accounts and backup
  3. Click on Manage accounts
  4. Click on your Samsung account 
  5. Click on Remove account
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Ryan891
Supernova
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Galaxy S22
Each phone should have its own Samsung account in order to prevent this issue
April212
Constellation
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Galaxy S22
Wow you were no help at all. Obviously they had each other's accounts on their phones because it's the only way for some apps to do what they are supposed to. The problem here is turning off some of the sync settings for Google did NOT work. And for me, my Samsung account did not save me. Instead it updated to his photos and is slowly deleting my contacts. For all the parents and wives out there that are having this major issue please tell us how to fix it.
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LongHiker
Galactic Samsung Care Ambassador
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Galaxy S22

@April212 "Obviously they had each other's accounts on their phones because it's the only way for some apps to do what they are supposed to. "

Can you provide more information? My wife and I have separate Samsung accounts and everything works. 

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