Original topic:

UWB on S22 Ultra is missing?

(Topic created: 2 weeks ago)
giangvu
Asteroid
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Galaxy S22

I saw that S22 Ultra support UWB(https://en.wikipedia.org/wiki/List_of_UWB-enabled_mobile_devices), and I can use UWB to find device or digital key. 

But I could not find UWB menu in Connection Setting

My Device(S22 Ultra 😞

Screenshot_20230919_153518_Settings.jpg

UWB S21 +Guide (I found on internet)

Screenshot 2023-09-19 at 15.36.51.png

 

So, "S22 ultra is not supported UWB?" or "how to enable UWB from S22 ultra?" or which of Samsung devices support UWB - can you provide devices list?

Thanks&BestReagards

16 Replies
VerbumVeritum
Epic Samsung Care Ambassador
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Galaxy S22
What is your model number in Settings>About phone?
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giangvu
Asteroid
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Galaxy S22

You mean model name? Model name is SM-S908E/DS

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VerbumVeritum
Epic Samsung Care Ambassador
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Galaxy S22
Where are you located? The previous information was not correct. UWB is not related to carrier services whatsoever.
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giangvu
Asteroid
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Galaxy S22

I'm from VietNam

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VerbumVeritum
Epic Samsung Care Ambassador
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Galaxy S22
Oh ok! This feature maybe region specific. It doesn't appear that UWB is available for Vietnam. Because this is the US Samsung Community, very few people here have any knowledge or expertise concerning international models. If you reach out to Samsung support for your area you will receive much more accurate and reliable information than you will here. They should be able to give you more info about this.
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giangvu
Asteroid
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Galaxy S22

Thank you, 
Your mean is hardware supported, but uwb is disabled by software layer because i'm from VietNam? that's so strange
I try on fold3, but result is the same, can not find uwb setting
I so confused.. Because i can not get any document related it

sorry if I bother you 😞

 

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VerbumVeritum
Epic Samsung Care Ambassador
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Galaxy S22
No worries! It's no bother at all! It could be a hardware or software limitation. I'm not familiar with phone models outside the US to be able to tell you for sure. It would be best to reach out to Samsung Vietnam for assistance with this.
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giangvu
Asteroid
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Galaxy S22

Thank you, i will try it

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Galaxy S22
Do you have uwb included in your carrier plan? If you don't, the option disappears.