S22 Ultra on September 5th update.
Solved! Go to Solution.
- secure folder
I have the same problem of being unable access or recover my forgotten pin for my security folder. I have a Galaxy S20+. In following the steps exactly as you describe, no matter which way I select 'Forgot Password' (whether from the Secure Folder sign-in page, or from starting these steps from the Setting Menu as you illustrate), after I select 'Forgot Password', it goes nowhere from there...just a blank dark screen with a rotating progress circle that stays infinitely. BTW this all started immediately after I installed the latest Samsung Software UPDATE on my phone this evening.
Now showing Current version: G986U1UES3FVK4 / G986U1OYM3FVK4/ G986U1UES3FVK4
Security patch level: December 1, 2022
I'm getting the exact same problem with the rotating arrow after the reset window.....
I have S10+ and software updates are up-to-date. I forgot my secure folder password and cannot get to the screen to reset it. Any successful suggestions would be greatly appreciated!
I am at this point with the Secure Folder. How do you sign in as null and reset the Secure Folder lock? I have tried everything to do this but nothing works.