S22 Ultra on September 5th update.
Solved! Go to Solution.
- secure folder
I was having similar problems. Eventually I pressed Cancel at the Password stage, this then asked me if I wanted to delete all the files. I had very few so said yes. Wasn't offered the chance to uninstall the App but weirdly it then began working, using stored security details I assume.
Where did you see a cancel option? I only have the option to enter my pw and not an option to cancel or forgot password link.
I have the same problem and I think there is a bug in the software.
Even though I had a recovery email and phone number set, I still can't access the folder. Not once did he ask to reset the password. Programmers from Samsung, , do you treat customers so easily?
I have the exactly same issue -no forgot password option each time only doubles the amount of time until the next attempt.
Samsung Galaxy z Fold 2
I just got the same problem exactly after updating to android 13 Grrrrrrr
no mater what password I enter (I have a choice of 3) it increase the time to enter ,Im now up to 20 min .
Its not your phones.. It samsung App < I even try to over right the app with a SecureFolder Version: 1.8.00.26 (180000026) but came as a invalid file??? I think we have to wait it out for Samsung to correct the app... good luck people.
It change now... This is the display I'm getting after 2 days, No option to enter password and If you follow the instructions you end back at the same place, every time... that icon in the top left hand corner is driving me nuts.... a side note
looked in the Internal memory of the phone using X-plore and came across a folder called com.samsung.knox.securefolder its empty and thinking of it I never activated my Secure Folder in the first place... strange things is a foot...
So, there is the solution. After several unsuccessful attempts , I got 24 hours wait time till next attempt and ... option to uninstall Secure Folder !!!! So, I 've uninstalled , everything was deleted of course, but at least I have now option to reconfigure Secure Folder from the scratch.
This is really messed up. 😶