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Unable to connect to Wi-Fi at a venue and solicitation comes up when opening email

(Topic created: 05-10-2025 06:12 AM)
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useryuldcBg38J
Cosmic Ray
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Galaxy S22

I was at a venue where I attempted to sign in to their wifi. It didn't work and every time I go to email, the solicitation comes up. My research indicates to go to settings and find "Network and WiFi" to disable but that option is not listed in my settings. Any advice?

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realaud
Honored Contributor
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Galaxy S22

What do you mean you are getting notification when you open your email?  Sometimes when you try to sign into a public wi-fi network you are asked for an email address so they can verify you are a human.  They may send an email to confirm the address as legitimate.  They may also use the email address to send you advertisements.  What do the email messages say?  If they are asking you to confirm your email address, just click the link.  If you don't want to click the link because you are no longer at the venue, you can "forget" the wi-fi network in your settings. Go to settings/connections/wi-fi tap the dot menu and select advanced settings/manage networks. Tap "manage networks and go down the list and look for the wi-fi name of the venue, tap the network name and hit "forget" at the bottom.  You might want to take this opportunity to clean out other networks you no longer use.  If the emails are actually marketing emails, click the unsubscribe link.

Screenshot_20250510_104353_Settings.jpgScreenshot_20250510_104445_Settings.jpg

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realaud
Honored Contributor
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Galaxy S22

What do you mean you are getting notification when you open your email?  Sometimes when you try to sign into a public wi-fi network you are asked for an email address so they can verify you are a human.  They may send an email to confirm the address as legitimate.  They may also use the email address to send you advertisements.  What do the email messages say?  If they are asking you to confirm your email address, just click the link.  If you don't want to click the link because you are no longer at the venue, you can "forget" the wi-fi network in your settings. Go to settings/connections/wi-fi tap the dot menu and select advanced settings/manage networks. Tap "manage networks and go down the list and look for the wi-fi name of the venue, tap the network name and hit "forget" at the bottom.  You might want to take this opportunity to clean out other networks you no longer use.  If the emails are actually marketing emails, click the unsubscribe link.

Screenshot_20250510_104353_Settings.jpgScreenshot_20250510_104445_Settings.jpg

useryuldcBg38J
Cosmic Ray
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Galaxy S22
Thanks. I found your response very helpful.
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realaud
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Galaxy S22

If it helped, please mark the response as your solution so that others who may be having the same problem can find it.

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useryuldcBg38J
Cosmic Ray
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Galaxy S22
Thanks, this resolved my issue.
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