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Original topic:

Update causing freezing and lagging

(Topic created: 09-06-2022 06:20 AM)
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GOKUGATO
Asteroid
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Galaxy S22

Every time comes a new cellphone ours devices have an update that make them slow do u buy a new one. I'm very disappointed of Samsung  did update before fold 4 came our now my cellphone is lazy slow and freez. Reset the cell still the same.

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11 Replies
MarvinX
Comet
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Galaxy S22
Maybe you have numerous apps open and running in background that creates lag... just saying
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Solution
Samsung_Moderator
Community Manager
Community Manager
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Galaxy S22

Hello, We understand how frustrating it is when your phone is freezing and lagging. There are some steps you can take to resolve this issue. Take a look at this article: https://www.samsung.com/us/support/troubleshooting/TSG01001416/

If the phone is still freezing and lagging after testing in Safe Mode and a Factory Reset, then it is recommended to have the phone evaluated by a certified technician.

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html