Original topic:

Video recording and sending issues

(Topic created: 02-24-2026 07:55 AM)
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StjepanHausrre1986
Constellation
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Galaxy S22

All I hear is a motor sound. My opinion, When I play back. Something I video recorded. Also The length should be longer up to 5 minutes of video & able to send.

1 Reply
CEParsons
Honored Contributor
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Galaxy S22
It is not normal for your device to have loud ambient noise on video recordings.

Follow the best practice guide to rule out a software issue. Clearing cache via recovery in particular is important and resolves a variety of unexplained software problems.

See the best practice guide here: https://us.community.samsung.com/t5/Tips-Tricks/Best-Practices-After-an-Update/ba-p/3200871?src=Shar...

If the issue persists, visit the support tab of the members app and run diagnostics. Even if it comes back clean, you may consider visiting a certified Samsung repair center to have the device diagnosed by a certified technician.

Find one near you: https://www.samsung.com/us/support/service/locations/

As for the length of videos you can send via text, this is a carrier limitation. If you are using RCS (available for only some devices/carrier in Samsung Messages, but available to all users in Google Messages) you can send slightly longer videos at a higher quality. For videos of the length you describe, use a file sharing service like Quick Share or Google Photos.

Hope this helps!