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Warranty showing up with invalid date in the system

(Topic created: 03-01-2022 09:28 AM)
Suntop
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Galaxy S22

EVERYONE  look at your warranty end date they may have made it in the day you submitted your receipt mine says 2-28-2022 not 2023 they are breaking the law I will be contacting my state attorney General and the BBB and FTC. This seems to be a common issue  here!¡

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Samsung_Moderator
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Community Manager
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Galaxy S22

Thank you for reaching out. I can certainly understand your concern about the warranty showing as invalid in our system and on the members app. Please keep a copy of your proof of purchase/bill of sale. If for any reason you need to have warranty services within that time, we are able to update the date of purchase and the end of your warranty.

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13 Replies
user751201tmO21
Honored Contributor
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Galaxy S22
Let us know the outcome 😁
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Suntop
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Galaxy S22
Best thing is all of us start a class action lawsuit to sue them for this crime
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Cuchulainn
Comet
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Galaxy S22
I can't even register mine. System says that the IMEI is not valid. I figured it was a glitch that would get resolved.
UY22
Astronaut
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Galaxy S22
Same with me
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Cuchulainn
Comet
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Galaxy S22
I actually got in a session with support and they did something to force register it remotely. But it is still weird in this Members app. Says both the model number and EMEI are not valid.
Georgia2004
Comet
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Galaxy S22
Something happens on my television I call Samsung and they told me keep my receipt as proof of purchase so that if something happens within the year they can honor my warranty and do the repair as needed, so that was my concern and it was address that I have no more concern in this area
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Suntop
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Galaxy S22
They (customer service) can't do a thing. Their trash of a website has been broken for years. They show my warranty being good. Just the website is broken do not have any hope it will be fixed. If they faced billions in restitution they would fix the website.. Samsung sucks. Good luck all. I hope your cell phone provider offers the warranty.. Samsung likely ..won't.
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Suntop
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Galaxy S22
I was able after a battle get my s22 ultra warranty to show correctly and is fine now memebers app rejected. Have to battle THAT now but show samsung NO QUARTER.

Update they changed it to 2 23 2022 I blame the reviewers...
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Galaxy S22
Lol
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