When my son texts me it doesn't notify me. All notifications are unblocked.

[userxe7Nscsuiz]

All notifications are on. When my son messages me it doesn't notify me. Under his text is a bell with a line through it. How do I fix that?

[userxe7Nscsuiz]

I can't find a chat menu. Call & text msg notifications is turned on. Only his msg's don't notify me. I press the bell icon under his text msg's & u can't undo it.

[userxe7Nscsuiz]

Tapping the bell gives me no options, it just stays dark with that stripe thru it. I've ck'd every app to make sure all notifications are on. I noticed under notifications in my messages app message notifications is optimal. But I can't enable it. However I get msg notifications from everyone except him

[RlabsLLC]

Tapping the bell by the text, or I the menu? If you look at the images I sent above, you should be able to enable notifications again

[RlabsLLC]

Have you done it like this?

[RlabsLLC]

If it looks different than what I posted, could you send me a screenshot of what you see?

[LongHiker]

@userxe7Nscsuiz In the Contacts app, open your son's contact card. Click the 3 dots in lower right. In the menu do you see "Unblock contact"? If so, click it to unblock your son. 

[userxe7Nscsuiz]

He's not blocked. It asks me if I want to block him.

[userxe7Nscsuiz]

I've done that everything says unblocked

[userxe7Nscsuiz · Accepted solution]

I sincerely Thank each 1 of u who tried to help me. I ended up calling Samsung Tech & he helped me get rid of the bell. Since then I have recv'd text notifications from my son. Just don't ask me how to do it again cause I don't remember 🤷