Original topic:

help!

(Topic created: Wednesday)
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TeeGee1
Constellation
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Galaxy S22
EDIT: I figured it out, kind of. I went into each of the person's notifications settings and reset their individual notification.


I absolutely CANNOT figure out why 4 of my contacts (apparently in their own, separate conversation 'categories') have notifications blocked.

I have gone to Settings>Notifications>Advanced Settings. everything, as far as I can tell, is set to have notifications enabled . no matter what I do, I end up in this back and forth loop. I still have these 4 contacts (conversation categories) that have notifications blocked. I have gone to apps, notifications, edited contacts, set the sounds directly in the contacts. everything shows notifications should be enabled (except, apparently, the one place I cannot find). help! here are a couple screenshots. the top pic shows what I get when I tap on "Brett" in the bottom pic. when I tap on Brett's name, I go to messages Settings, where it shows that notifications are allowed (except pop ups because I really don't want pop-ups. no other contacts are affected). 

if I tap on Notification Categories (you can see in the bottom pic under Lock Screen Notifications) I get back to Conversations (second pic)๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ


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9 Replies
usero1amPiGESy
Asteroid
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Galaxy S22
I am not an expert but I know what I would do if this happened for me I would go into the apps and clear the cache and data. Remember unless you back them up somewhere you will lose all of your text messages if you were them.
I don't work for Samsung I'm just a person looking for help like you. Good luck
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TeeGee1
Constellation
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Galaxy S22
thanks,oddly, I just reset some settings yesterday for email problems. I'm an text hoarder lol so I'm leery of losing texts from these contacts ๐Ÿ˜…
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R335
Asteroid
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Galaxy S22
Do you have the notifications minimize
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TeeGee1
Constellation
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Galaxy S22
hmm, that's interesting! I'll look. thanks.
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BlueSkies
Comet
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Galaxy S22
Great find!
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TeeGee1
Constellation
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Galaxy S22
omg I was obsessed with figuring it out ๐Ÿ˜†
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BlueSkies
Comet
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Galaxy S22
Going to add this tip in my back pocket in case I need it haha
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TeeGee1
Constellation
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Galaxy S22
haha if all else fails, reset!
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teegee33
Asteroid
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Galaxy S22
How can I re-establish my Samsung account and secure folder pin?
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