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Original topic:

touch screen stopped / s pen works though

(Topic created: 12-28-2022 04:48 PM)
TannerJohnson
Astronaut
Options
Galaxy S22

As of today my touch screen stopped working, but my S Pen still works I have no idea how this happened. any advice out there for this?

 

 

 

 

 

 

 

 

1 Solution


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Solution
TannerJohnson
Astronaut
Options
Galaxy S22
Tried all of that, Tmobile is sending me a new phone. Thanks for all your input!

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3 Replies
JanScott
Astronaut
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Galaxy S22
Happened to me 2 weeks ago, i jad to get the wjole screen fixed. Theres 2 screens one connects to spen and other your finger. (Hope i explained it right)
Options
Galaxy S22

Hello,

You can try these fixes to solve the problem.

  1. Restart your Samsung phone.
  2. Update your phone’s software to the latest version.
  3. Try turning off Touch sensitivity. To do so, go to Settings > Display now and simply turn off touch sensitivity from there.
  4. boot your device in safe mode and check if any third-party apps are not causing the issue, if it does, then simply uninstall the recent third-party apps.
  5. At last, if any of the solutions didn’t help you, then try to factory reset your phone, but back up your data before performing a factory reset.
  6. Contact Samsung Support.
 
Solution
TannerJohnson
Astronaut
Options
Galaxy S22
Tried all of that, Tmobile is sending me a new phone. Thanks for all your input!