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Original topic:

2 way verification code

(Topic created: 11-29-2023 01:36 PM)
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Icejones919F12
Asteroid
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Galaxy S23
I'm not receiving my verification codes from apps! Why?
7 Replies
VerbumVeritum
Galactic Samsung Care Ambassador
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Galaxy S23
I recommend contacting your carrier to ensure that short codes are enabled within your network profile.
Rydah
Planetary Samsung Care Ambassador
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Galaxy S23
Hey there, I hope you're doing well.

When you say you're not getting any 2FA codes from apps, what apps are not giving them to you? Are these 2FA codes app based or are they being text messaged to you?

If they're app based, which apps are not working?

If they're SMS based, I'd suggest reaching out to your carrier like @VerbumVeritum suggested.

Best regards,
Rydah
Samsung Care Ambassador

If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.
Icejones919F12
Asteroid
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Galaxy S23
None of them. I can get calls for codes but I'm on POF app and it is trying to send code but my phone just not receiving any of them
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Solution
Diaboyos
Honored Contributor
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Galaxy S23
Contact your carrier and tell them you need short code messages enabled. They'll have you text a code to a number.
Icejones919F12
Asteroid
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Galaxy S23
They fixed it thanks
VerbumVeritum
Galactic Samsung Care Ambassador
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Galaxy S23
I'm glad my suggestion to contact your carrier was able to resolve this issue! 🙂 Be sure to mark this thread as solved (three dots, accept as solution) by my original reply. Doing this ensures that the information remains active in the Community to benefit others!
Icejones919F12
Asteroid
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Galaxy S23
How