Original topic:

Battery draining after update S23 series

(Topic created: 04-07-2024 04:15 AM)
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Smithint
Explorer
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Galaxy S23

So what is Samsung gonna do about this battery drain issue that a percentage of us are having after this last update..?? Because once you get past half it goes straight to zero faster than usual... And when are we getting the vertical scrolling back also..?? 

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Smithint
Explorer
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Galaxy S23
SamsungRyder
Samsung Moderator
Samsung Moderator
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Galaxy S23

Hey there! I can certainly understand how frustrating it is when your device's battery is draining more than designed. I have this article that may help: https://www.samsung.com/us/support/troubleshooting/TSG01001388/

Clearing the device's cache partition can also help:
- Power off your device.
- While the device is powered off, simultaneously press and hold the power and volume up buttons.
- Once the Samsung logo appears, release both buttons. Your device should boot into recovery mode.

Using the volume buttons to navigate and the power button to select:

- Navigate to "wipe cache partition" and press power.
- Select yes to confirm.
- Navigate down to "Repair apps" and press power.

 

 

If the troubleshooting is not helpful, the phone will need to be evaluated by a certified technician. For service in the U.S., you can take the phone to a local U.S. walk-in service location https://www.ubreakifix.com/samsung  or to ship the phone in for service, please reach out to us via one of the following options:

1. Facebook Messenger: http://m.me/samsungsupport

2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513-

3. Private Message: https://bit.ly/3hzZfw8

If the PM link is not working for you, you can click on my name and send me a private message directly from my profile.

For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html 

 

Thank you for being the best part of Samsung!

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