Blurry, poor quality incoming text images

[JoJo9]

• Hi, I have the s23 ultra 1tb. This is a brand new phone, old stock. The first week I used this phone I did not have the issue. Picture messages came in as they should. All of a sudden, ALL pictures I receive through text message are fuzzy. It doesn't matter if it is from an iPhone or android, nor an older phone or new phone. Whether the sender is using RCS technology or not. Every incoming photo via text is poor quality. The same people that sent me clear photos the week before, even theirs are coming through awfully. I was using RCS through Google messaging and I do NOT have my phone set to receive images at a faster/lower quality. I have tons of memory on my phone. My husband uses an s20 ultra without Google/RCS and doesn't have this problem. The same people have sent him the same images and they come clear and of good quality for him. His picture texts to me are awful too. I've tried switching to Samsung messaging, since that's still an option on my phone, and have the same issue. I've also tried google messaging with RCS turned off. Can someone please help me? I can't afford to buy a new phone and I don't understand how an issue like this is even a problem with the advanced technology we have nowadays. Please note, I am aware I can send high quality photos using other methods. I want to be able to communicate via text and share pictures as I should be able to. Its such a simple standard task. I would be really so appreciative of any insight on a fix or to straight up know if this is just how the s23 ultras are. Thanks for your help. 

[JoJo9]

Hi, just attaching images to show how poor the incoming images are. Hope this is helpful. Thanks. 

 

 

 

 

[meself]

What settings are you using

[SamsungModerator1]

Good afternoon, JoJo9. 

I hate to hear that you are having problems with your incoming pictures. Give this article a try, https://us.community.samsung.com/t5/Galaxy-S24/Blurry-pics-when-received-in-text/td-p/2900552, and if that doesn't work then please let us know!

[JoJo9]

Thank you @SamsungModerator1. The fix in the link unfortunately does not work to solve this problem. Do you have any other solutions? The strange part to me is it was working properly and then out of the blue, with no setting changes, started doing this. I appreciate any more help.

[JoJo9]

I have Google messages set to have RCS chats ON and I do NOT have "send photos faster" turned on. 

Are there any other specific settings I should look at? @meself

[meself]

On the camera settings on optimization turn that off or minimum if no off use the 50mp option and photo mode at bottom that what I use for Google messages may need to try both the faster and slower option after adjusting camera not had any issues with slower option

[JoJo9]

I will look into this. Thanks!

[meself]

Sometimes need to do small tweaks but camera setting is one to adjust

[JoJo9]

I tried both turning the optimization off and also to the lowest setting. Neither made a difference. If you come up with any other ideas plmk. I truly appreciate the help. Pictures are still coming through like this...