Can not receive picture messages from Verizion customers Phone MMS or SMS

[Erkthousands]

Good afternoon I cant receive picture from Verizon customers just started like 2 months ago, MMS or SMS, went and got a new S23 or Friday and having the same problem, Please help

[SamsungModerator1 · Accepted solution]

Hello, Welcome to the Community. We know how frustrating it is when you are unable to receive text or picture messages.

You can try the troubleshooting here for messages being slow, not sending, or cannot be received. https://www.samsung.com/us/support/troubleshooting/TSG01001439/

Text messaging is a service provided by your carrier. If the troubleshooting steps do not work, you will need to follow up with your provider for additional assistance.