JUMP TO SOLUTION Solved

Original topic:

Does anyone know how to create samsung account for kids from S23 Ultra

(Topic created: 06-26-2023 04:30 PM)
6570 Views
meAK
Astronaut
Options
Galaxy S23
I am unable to create samsung account for my 11 year old. Samsung keeps directing me to Settings > Samsung account profile > Family. , But I cannot see Family option anywhere to create another accout.
JUMP TO SOLUTION
10 Replies
Solution
SamsungModerator1
Community Manager
Community Manager
Options
Galaxy S23

Hello MeAK, Welcome to the Community, We understand the importance of monitoring children when they are using digital devices.

Here is an article that walks through creating an account for a child: https://www.samsung.com/us/support/answer/ANS00091962/

Here is also an article for using Kids Mode on the phone: https://www.samsung.com/us/support/answer/ANS00082342/

You can try reaching out to the Samsung Accounts team to determine why the Family option is missing from your Samsung account. They may be reached by calling 1-855-795-0509.