Client bought new S23. Used the Samsung migration app, it took all his Exchange contacts and put them in the S23 as Phone contacts. Then he added his Exchange account and now he has two stores of the same contacts. All the advice I've read about deleting all contacts works on my S10e, and on a Pixel with Android 13. But does not apply to a S23 with Android 13.
How do I delete all these phone contacts? Please don't tell me to hit the 3 dots and choose "delete". That isn't an option on this Samsung with Android 13.
I did see that. But I just don't trust processes that make over 4,700 decisions (that's how many contacts he has) I can't see. Automated software that works without you knowing what its doing....that's how he got into the this mess to begin with. It seems really odd that there's not a way to do this.
Hmmm.. I usually just add all contacts to my sim, and stay away from storing them on anything except Google contacts. I'm sorry I cant help! Good luck!!
In his case, he shouldn't have used that Samsung Switch app that does a lot of thinking for you. He's on an Exchange server so once you add that, all your contacts come down.
