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Original topic:

Exchange contacts duplicated

(Topic created: 03-11-2023 11:47 AM)
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mtroxel1
Asteroid
Options
Galaxy S23

Client bought new S23.  Used the Samsung migration app, it took all his Exchange contacts and put them in the S23 as Phone contacts.  Then he added his Exchange account and now he has two stores of the same contacts.  All the advice I've read about deleting all contacts works on my S10e, and on a Pixel with Android 13.  But does not apply to a S23 with Android 13.  

How do I delete all these phone contacts?  Please don't tell me to hit the 3 dots and choose "delete".  That isn't an option on this Samsung with Android 13.

1 Solution


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Solution
blondiebrownie
Astronaut
Options
Galaxy S23

You can merge them. Instead of deleting the same contacts, or doubles of the same, there should be an option in contacts to merge them.

 

 

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5 Replies
Solution
blondiebrownie
Astronaut
Options
Galaxy S23

You can merge them. Instead of deleting the same contacts, or doubles of the same, there should be an option in contacts to merge them.