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Faint lines/interference on screen

(Topic created: 03-30-2023 05:47 PM)
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Alexx Martin
Constellation
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Galaxy S23
Has anybody experienced faint lines/screen interference on their display when charged to 100% and cable plugged in? When I unplug the charge cable the interference goes away like how it's described in this post for a OnePlus https://community.oneplus.com/wap/thread/1127017

S23 Ultra 1TB Unlocked

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SamsungModerator1
Community Manager
Community Manager
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Galaxy S23

Hi Alexx, Welcome to the Community. We understand the concern of seeing the lines when charged to 100% and the phone is plugged in. 

Are you using the original charging cable that came with the phone?

What type of charging block are you using?

Do the lines appear if you use a different outlet?

We recommend having the phone evaluated at an authorized service location. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

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SamsungModerator1
Community Manager
Community Manager
Options
Galaxy S23

Hi Alexx, Welcome to the Community. We understand the concern of seeing the lines when charged to 100% and the phone is plugged in. 

Are you using the original charging cable that came with the phone?

What type of charging block are you using?

Do the lines appear if you use a different outlet?

We recommend having the phone evaluated at an authorized service location. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html