Brian2467
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โ02-13-2026 09:20 PM in
Galaxy S23
My phone keeps on touching things on its own, and sometimes it turns off the phone please help. It also gives this error message: windowName:ColorFade
BLAST_d0#255954 isn't optimised
for the latest version of Android. Screen touches may be delayed or not
recognised.
6 Replies
MrGhoul
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โ02-14-2026 12:14 AM in
Galaxy S23
The error message "windowName:ColorFade BLAST_d0#255954 isn't optimised" indicates that a display component on your device is not compatible with the current version of Android. This can lead to issues like ghost touches, where the screen responds without any input, or delayed touch recognition.
Try performing these troubleshooting steps below:
1. Try wiping the "cache partition" to see if that helps. It's safe and won't remove your settings or app files. Clearing the "cache partition" can help resolve any issues caused by old or corrupted system cache data.
Follow the steps below,
Clear the cache partition
- Turn the phone off (shut down)
- Press and hold the Volume Up key, then press and hold the side key.
- When the Android system recovery menu options show release buttons.
- Press the volume down key several times to highlight wipe cache partition.
- Press the side key to select.
- Press the volume down key to highlight yes, then press the side key to select.
- When the wipe cache partition is complete, Reboot system is now highlighted.
- Press the side key to restart the device.
2. UPDATE APPS: Ensure all apps are updated in the Galaxy store. Also ensure system updates are updated.
3. Safe Mode: Boot your phone in Safe Mode to check if a third-party app is causing the problem. If the issue does not occur in Safe Mode, a third-party / rogue app may be the culprit for this behavior to occur on your device.
4. If the problem persists after performing the possible solutions, then you may need to contact samsung support in the link below.
https://www.samsung.com/us/support/contact/
Try performing these troubleshooting steps below:
1. Try wiping the "cache partition" to see if that helps. It's safe and won't remove your settings or app files. Clearing the "cache partition" can help resolve any issues caused by old or corrupted system cache data.
Follow the steps below,
Clear the cache partition
- Turn the phone off (shut down)
- Press and hold the Volume Up key, then press and hold the side key.
- When the Android system recovery menu options show release buttons.
- Press the volume down key several times to highlight wipe cache partition.
- Press the side key to select.
- Press the volume down key to highlight yes, then press the side key to select.
- When the wipe cache partition is complete, Reboot system is now highlighted.
- Press the side key to restart the device.
2. UPDATE APPS: Ensure all apps are updated in the Galaxy store. Also ensure system updates are updated.
3. Safe Mode: Boot your phone in Safe Mode to check if a third-party app is causing the problem. If the issue does not occur in Safe Mode, a third-party / rogue app may be the culprit for this behavior to occur on your device.
4. If the problem persists after performing the possible solutions, then you may need to contact samsung support in the link below.
https://www.samsung.com/us/support/contact/
Brian2467
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โ02-14-2026 08:34 PM in
Galaxy S23
For some reason when I repaired my phone they gave me the samsung galaxy 23 screen not the ultra one
MrGhoul
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โ02-15-2026 01:14 AM in
Galaxy S23
How is that possible? Due to screen size differences between the two devices.
Brian2467
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โ02-15-2026 05:12 AM in
Galaxy S23
I dont know but like my original screen had no bezels but this one has
Pianodude58
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โ02-15-2026 06:26 AM in
Galaxy S23
That's impossible. The Samsung Galaxy S23 has a compact 6.1-inch screen, while the S23 Ultra is a large 6.8-inch screen.
MrGhoul
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โ02-15-2026 06:17 PM in
Galaxy S23
As i mentioned, The two screens differ in size so that is not possible.