Home Screen Widgets Disappear

userJbwH4E3qHG · ‎02-20-2023

Home Screen Widgets keep disappearing after restart. I've tried clearing the app cache as was previously suggested, but that did not help. Very frustrating Samsung.

uservr768oedMR · ‎02-19-2023

When I restart my S23 Plus, all widgets are blank. They do not respond to tap actions either. It is as if the widgets were never started.

If I add a new widget, it is fine until I restart the phone. Then it too is blank. I tried a different home app launcher to see if it had the issue and it did not, so this is a One UI issue rather than a base Android/Widget issue.

I chatted with Samsung support but they seemed to have no clue. What a huge bug. I spent a lot of time setting up my S23 Plus and if I have to reset it, simply in the "hope" that will solve the problem I would rather just return it. I don't want to set it all up again and have this happen again. I want Samsung to identify the bug, fix it, and let us know they did so.

Super bad bug. Unacceptable.

PrimePixel · ‎02-19-2023

Maybe try sending the data to Samsung so that they can debug it. Of course, you will need to replicate the problem again for them to be able to fix it.

PrimePixel · ‎02-19-2023

Of course they might not be able to debug it if they cant find it, from experience, but it is worth a try.

Patar · ‎02-19-2023

Strange because I have widgets on mine and had my s23 Ultra for over a week now.

Robin621k · ‎02-19-2023

Try doing a wipe cache partition
1) Turn off phone.
2) Press and hold the Volume Up key and the power button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.

userPLC1m5QxYF · ‎02-19-2023

I am having the same issue on my S23 Ultra. Each time I restart, my widgets go blank and I'm unable to interact with them. This forces me to delete the blanks and set up my widgets again. This is laborious because I see no option to add multiple widgets at once.

I tried the steps outlined by Robin621k, to no avail. I followed the instructions, deleted and re-added my widgets, and restarted my phone. The widgets went blank again.

Screenshot attached.

Screenshot_20230219_190236_One UI Home.jpg

userJbwH4E3qHG · ‎02-20-2023

Same problem here. S23+. Tried the wipe partition cache. No joy.

mctalks · ‎02-23-2023

S23+ here and I have a similar issue. I have The Weather Channel widget on my home screen which shows time/temp, etc. but I only get the load screen. I can click on it and I get to the app to check forecast and such, but that's it. The widget is just a blue screen in the middle of my screen that says " loading " in the bottom left corner. Very annoying!

Members_0r3gnAO · ‎02-24-2023

Widgets aren't even available on my home screen on my S23. Wallpaper and settings are the only options offered and they are stuck and hardly responsive. Also, when I try to save web pages to the home screen, they disappear into cyberspace. Any suggestions?

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