OnMy1stSport
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β02-13-2023 07:16 AM in
Galaxy S23
I switched from a S21U to S23U. I'm still using my GW4. Samsung Health app data transferred everything except the ECG data from Samsung Health Monitor. I can download the data from the old S21U but it's in pdf form. I can nearby share the csv files but can't access the app to place those files into.
I'm the same person so why can't I transfer my 2 years worth of ECG data to my new device? That is valuable info the could lead to detecting a problem later in life.
If we can't transfer that data then that is a very stupid limitation.
Anyone know how to transfer ECG data from old device to new device?
4 Replies
LongHiker
Epic Samsung Care Ambassador
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β02-13-2023 09:00 AM in
Galaxy S23@OnMy1stSport Did you use Samsung Smart Switch to move your data from your S21U to S23U?
OnMy1stSport
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β02-13-2023 09:03 AM (Last edited β02-13-2023 09:04 AM ) in
Galaxy S23
Yes I did. Took about 45-60 min via cable connection.
userawKysKaOjd
Asteroid
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β02-16-2023 08:05 AM in
Galaxy S23
I am having the same problem. s22u to s23u...no ecg data transferred.
G_Eagle
Constellation
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β03-12-2023 09:03 AM in
Galaxy S23Me to exactly from S22U to S23U.
Everything transferred except the ECG data..
Any solution π

