Original topic:

Not receiving notifications from the Wyze app over night

(Topic created: a month ago)
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JGLeal
Asteroid
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Galaxy S23

I'm not sure if this is the right place to ask. I've posted in the Wyze forum and the Wyze community on Reddit and received no replies. By all accounts it seems like this would be an issue with a setting on my phone and not the Wyze camera app, which is why I'm asking here. I've been having an issue where I'm not receiving notifications from Wyze over night. I first noticed this a couple weeks ago. It only happens over night and the exact time varies from day to day with Wyze notifications stopping around 12am and starting again around 6 am. Last night the last Wyze notification I received was at 12:18am and I started receiving notifications again at 6:01 am. It's seems that it is only Wyze camera notifications that I don't receive. I go into event history in the Wyze app and see events that's should have sent notifications. Last night I should have received a notification at 12:19am but did not. I also have a Ring doorbell and I am receiving notifications for that in the time frame that Wyze notifications aren't coming through. It almost follows my sleep schedule, Wyze notifications stop a while after I go to sleep and pick up around the time my wakeup alarms go off. I rarely use the "Do not disturb" feature on my phone but even if I do Wyze is set as an exception. I've deleted the sleep mode routine which I've never used just to see if that was causing the issue. I've looked through settings in both the app and my phone and can't find anything that might cause this. Last week I uninstalled and reinstalled the app and it seemed to correct the problem for a couple days but now it's back. The app battery optimization is set to unrestricted. Any ideas on what else I could check?

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Galaxy S23

Based on everything you’ve described, you’ve already ruled out battery optimization, DND settings, and app permissions, so this seems like a system-level "Sleep Mode" or background process restriction on your Samsung phone, possibly under One UI’s Modes and Routines or Device Care settings.

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JGLeal
Asteroid
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Galaxy S23
I've checked under modes and routines and deleted the "sleep" mode. What I discovered the other night is that the problem seems to be tied to sleeping while wearing my Galaxy watch. If I don't wear my watch when I sleep I receive the notifications overnight normally. Under the watch setting for modes "sync with phone" is selected but it also notes that none of the modes are set up

What setting should I check in device care?1744737592393.jpg
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just8ninee
Constellation
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Galaxy S23
😮
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JGLeal
Asteroid
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Galaxy S23

Ugh, after 3 nights of sleeping without my watch on I stopped getting notifications again.

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