After updating s23 ultra to one ui 7 my selfie camera is always out of focuse and blurry. Even try with another software like b612 and issue exist. What should i do ? Is your S23U has same issue?
Thank you so much for posting. Welcome to the Samsung Community. We understand that the selfie camera is blurry and out of focus on your S23 Ultra after the One UI 7 update. Bad focus can be caused by an unclean camera lenses. Using a soft, dry, lint-free cloth to clean the lenses can help resolve this issue. Make sure accessories don't cover the edges of the camera causing camera not to focus correctly.
If your camera is still not focusing attempt to reset your camera settings.
Go to Settings> go to apps> select camera app> tap camera settings>reset settings>tap reset to confirm
Sometimes a phone fails to perform properly when a third party app is causing the issue. Safe Mode allows you to identify if this is the reason.
Press and hold the side button and volume down button at the same time> tap Safe mode icon when it appears> Safe mode will display at the bottom of screen> check if issue is still ongoing> if issue is no longer there a third party app is causing this> exit Safe mode by restarting device> Uninstall most recent apps until malicious app is uninstalled
The next thing to do is to back up your device and perform a Factory Data Reset. This reset will reset your device completely, and you will complete the initial set up for your device. After you have backed up your device Go to Settings> tap General Management> Reset> tap Factory Data Reset> tap Reset> Your phone will delete all data, and you will start from initial set up
If the troubleshooting is not helpful, the phone will need to be evaluated by a certified technician. For service in the U.S., you can take the phone to a local U.S. walk-in service location https://www.ubreakifix.com/samsung or to ship the phone in for service, please reach out to us via one of the following options:
Thank you so much for posting. Welcome to the Samsung Community. We understand that the selfie camera is blurry and out of focus on your S23 Ultra after the One UI 7 update. Bad focus can be caused by an unclean camera lenses. Using a soft, dry, lint-free cloth to clean the lenses can help resolve this issue. Make sure accessories don't cover the edges of the camera causing camera not to focus correctly.
If your camera is still not focusing attempt to reset your camera settings.
Go to Settings> go to apps> select camera app> tap camera settings>reset settings>tap reset to confirm
Sometimes a phone fails to perform properly when a third party app is causing the issue. Safe Mode allows you to identify if this is the reason.
Press and hold the side button and volume down button at the same time> tap Safe mode icon when it appears> Safe mode will display at the bottom of screen> check if issue is still ongoing> if issue is no longer there a third party app is causing this> exit Safe mode by restarting device> Uninstall most recent apps until malicious app is uninstalled
The next thing to do is to back up your device and perform a Factory Data Reset. This reset will reset your device completely, and you will complete the initial set up for your device. After you have backed up your device Go to Settings> tap General Management> Reset> tap Factory Data Reset> tap Reset> Your phone will delete all data, and you will start from initial set up
If the troubleshooting is not helpful, the phone will need to be evaluated by a certified technician. For service in the U.S., you can take the phone to a local U.S. walk-in service location https://www.ubreakifix.com/samsung or to ship the phone in for service, please reach out to us via one of the following options:
