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Original topic:

Random popup widget?

(Topic created: 11-05-2023 08:26 AM)
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Pinkdiva1
Cosmic Ray
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Galaxy S23

Does anyone know what this is? 

It looks like a widget however I did not add this and I can not seem to make it leave ? 
 
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9 Replies
oneself
Cosmic Ray
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Galaxy S23
Do you think the widget has to do with any of the functions for the "SECURUS" app?
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Pinkdiva1
Cosmic Ray
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Galaxy S23
I don't think so
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Anonymous
Not applicable
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Galaxy S23
I believe that is Samsung's own Edge Panels:

Edge Panel on Samsung Galaxy devices is a customizable panel that lets you access selected apps, tools, contacts, and other important features quickly from any screen. You can open it using the Edge handle and it comprises of many individual panels.


Each panel can host your preferred apps, contacts, tools, recent files, clipboard, notification panel, weather, tasks, and much more. You can call the Edge panel a speed dial for your favorite things.

It can be turned off in your device's settings and search for Edge Panel
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DalgleishGX
Galaxy
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Galaxy S23
That is not edge pannel. Seems more like an overlay virus.
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Anonymous
Not applicable
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Galaxy S23
Very well could be!
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Pinkdiva1
Cosmic Ray
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Galaxy S23
Thank u let me look into that
I appreciate your help
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LongHiker
Galactic Samsung Care Ambassador
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Galaxy S23

@Pinkdiva1 As a troubleshooting step you can boot into safe mode. If this does not appear while in safe mode, you know that it is caused by a 3rd party application. 

To boot in safe mode, https://www.samsung.com/us/support/answer/ANS00062983/ 

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Pinkdiva1
Cosmic Ray
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Galaxy S23
Thank you so much everyone
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Solution
Pinkdiva1
Cosmic Ray
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Galaxy S23
THANK YOU ALL - I posted for a friend it has been fixed 😊
Your wonderful help has helped ❤️
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