JUMP TO SOLUTION Solved

Original topic:

Random popup widget?

(Topic created: 11-05-2023 08:27 AM)
1540 Views
Pinkdiva1
Cosmic Ray
Options
Galaxy S23

Does anyone know what this is? 

It looks like a widget however I did not add this and I can not seem to make it leave ? 
 
image
 
 
image
 
 
9 Replies
oneself
Cosmic Ray
Options
Galaxy S23
Do you think the widget has to do with any of the functions for the "SECURUS" app?
0 Likes
Reply
Pinkdiva1
Cosmic Ray
Options
Galaxy S23
I don't think so
0 Likes
Reply
Anonymous
Not applicable
Options
Galaxy S23
I believe that is Samsung's own Edge Panels:

Edge Panel on Samsung Galaxy devices is a customizable panel that lets you access selected apps, tools, contacts, and other important features quickly from any screen. You can open it using the Edge handle and it comprises of many individual panels.


Each panel can host your preferred apps, contacts, tools, recent files, clipboard, notification panel, weather, tasks, and much more. You can call the Edge panel a speed dial for your favorite things.

It can be turned off in your device's settings and search for Edge Panel
0 Likes
Reply
DalgleishGX
Galaxy
Options
Galaxy S23
That is not edge pannel. Seems more like an overlay virus.
0 Likes
Reply
Anonymous
Not applicable
Options
Galaxy S23
Very well could be!
0 Likes
Reply
Pinkdiva1
Cosmic Ray
Options
Galaxy S23
Thank u let me look into that
I appreciate your help
0 Likes
Reply
LongHiker
Galactic Samsung Care Ambassador
Options
Galaxy S23

@Pinkdiva1 As a troubleshooting step you can boot into safe mode. If this does not appear while in safe mode, you know that it is caused by a 3rd party application. 

To boot in safe mode, https://www.samsung.com/us/support/answer/ANS00062983/ 

0 Likes
Reply
Pinkdiva1
Cosmic Ray
Options
Galaxy S23
Thank you so much everyone
0 Likes
Reply
Solution
Pinkdiva1
Cosmic Ray
Options
Galaxy S23
THANK YOU ALL - I posted for a friend it has been fixed 😊
Your wonderful help has helped ❤️
0 Likes
Reply