Original topic:

Reboot recovery cause is thread-47:6742 com.android.systemui(7)

(Topic created: 08-13-2025 02:11 PM)
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Mrcircle
Constellation
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Galaxy S23

S23 Ultra S918B

I had placed the phone in the charger and started the update. When i woke up the screen was showing that the phone is booting but nothing ever happened. I tried rebooting but same thing happened.

Only option i have is recovery mode. Even the virtual buttons to shutdown or restart wont work. Only in recovery i can turn off the phone or else it continues bootlooping.

The phone is literally unusable, no homescreen nothing. System UI not responding after the samsung logo and thats all bout it.

On holiday cant access anything. NoBackup anywhere. Cant get into my email or banking. This update man... Why did i even press the update button at this moment  while it have been popping up for a week already.

It would be nice if there is a solution without factory reset. And if that s the only option, i would need a backup of my data. Is that possible? Smartswitch is not an option as the phone wont popup in windows.

 

If any additional info needed, feel free to ask. 

 

2 Replies
LongHiker
Galactic Samsung Care Ambassador
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Galaxy S23

@Mrcircle Unfortunately you have landed in the user to user discussion group for Samsung US products and services. To find the discussion group for your geographical area, visit https://www.samsung.com/us/common/visitlocationsite/  

Mrcircle
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Galaxy S23

Are the solutions geographically different? Ill check it out. Thnx for the link