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ā05-03-2025 01:02 PM in
Galaxy S23Solved! Go to Solution.
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ā05-03-2025 01:53 PM in
Galaxy S23Nonexistent (for me, at least) on my S24 Ultra and now S25 Ultra. You're on a 2.5-year-old, mid-spec S-series phone that just received Samsung's biggest update since One UI was developed. I'm not telling you what to do, but if I were in your position, I'd back up everything important to me through both Samsung Cloud and Google One, then factory reset my phone. This gives the phone a clean slate with One UI 7 without all your previous settings and customizations. See if it still overheats the way it does now. If so, I'm sorry, friend, but there won't be a solution aside from upgrading; and if it's cooler, then cautiously start restoring one section of your data at a time and testing afterward. Settings and preferences are something I wouldn't restore, as they were set for an entirely different Android version and a drastically altered One UI version.
Worst-case scenario, you lose a bit of time and you're back where you started. That's how I'd handle it. Like I said, not advice, but a potential option.
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ā05-03-2025 01:53 PM in
Galaxy S23Nonexistent (for me, at least) on my S24 Ultra and now S25 Ultra. You're on a 2.5-year-old, mid-spec S-series phone that just received Samsung's biggest update since One UI was developed. I'm not telling you what to do, but if I were in your position, I'd back up everything important to me through both Samsung Cloud and Google One, then factory reset my phone. This gives the phone a clean slate with One UI 7 without all your previous settings and customizations. See if it still overheats the way it does now. If so, I'm sorry, friend, but there won't be a solution aside from upgrading; and if it's cooler, then cautiously start restoring one section of your data at a time and testing afterward. Settings and preferences are something I wouldn't restore, as they were set for an entirely different Android version and a drastically altered One UI version.
Worst-case scenario, you lose a bit of time and you're back where you started. That's how I'd handle it. Like I said, not advice, but a potential option.

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ā05-04-2025
12:41 PM
(Last edited
ā05-07-2025
05:56 AM
by
SamsungRei
) in
Hey LukasWAllen, First off welcome to the community! If you were injured at all by the device please reach out us immediately via 1-800-SAMSUNG!
I believe ricketypumpkin hit the nail on the head! If his suggestion does not help I recommend letting a service technician have a look.
You can use the following link to find a list of service centers in the U.S.: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864.
For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html.

