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S23 Preorder Feedback ; Trade In deals / Promotion feedback

(Topic created: 02-15-2023 10:13 AM)
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SC1988
Halo
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Galaxy S23
These are the worst preorder trade-in deals ever. How dare Samsung try forcing us to sign contracts for 36 months with carriers to get the best deals. Gen Mill and Gen Z hate contracts. People need to boycott till they drop the prices for unlocked trade. For the previous s22 and fold and flip 4 models. CLEARLY SOME PEOPLE ARE BRAINWASHED STILL GETTING THEM. Sadly looking for clout as well. How pathetic.
662 Replies
TS23
Constellation
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Galaxy S23
I've spoken to 32 different Samsung reps and supervisors, none of which were not any help, but all of them kept transferring me, disconnecting my calls, and not returning my call when we got disconnected as they promised they would. I would have to start over on every call for a week, despite having 4 open ticket numbers. Worst service I've ever had. Samsung can EASILY fix this situation. I'm the one that brought it to their attention on day 1 on Feb 1. Instead of fixing the block, they acknowledged the issue by adding it doesn't apply towards former Sprint Accounts - even if you are now a 100% T-Mobile customer.
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Jess04
Sun
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Galaxy S23
Hey Samsung,

I don't know if I'm in the minority when it comes to this opinion but, if you want to attract more customers from the competitor, you need to go back to eye catching colors and designs! These faded, pastel-like colors are boring. The Burgundy was nice and the Green this year is better than before. But you REALLY should bring back the Aura colors. Aura White was beautiful and Auro Glow was by far the most out there when it came to attention grabbing! Make them color changing in certain lighting conditions like some of your Chinese competitors. Or color gradient! The "black" color of thr Galaxy A50 was intriguing too. 
It not just the "influencers" that you market the A Series towards that may like eye-catching colors (even though you've switched those to boring, faded, pastel-like colors too). Older generations still like their phones to have color as well. Since customers typically get cases that cover the color anyway, don't release black color options any more. Keep a dark navy blue-like color for those that WOULD normally get black, but make that a gradient too. You should release more vibrant colors like what can be seen in images of nebulae. Also, missed opportunity for you to not use more space themes in your colors. Such as: Nebula Blue, Celestial Purple, Orange Eclipse, etc., etc.
Yamialex224
Honored Contributor
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Galaxy S23
It costs more money to make muti colored phones. Also what is the point of the color if people put a case on it anyway
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Jess04
Sun
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Galaxy S23
Appeal. If you don't want to show yours off, that's okay. Others have different opinions though.
Tisme2b
Nebula
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Galaxy S23
I agree. The colors for the S23 are ugly. As for putting a case on it anyway, there are some great crystal clear cases that offer excellent protection if you want to show off your phone.
carbpower
Cosmic Ray
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Galaxy S23

Hey friends! So I need your opinions. I'm preordering the new s23 ultra throughout Samsung. Should I go with the $150 credit or the watch 5 pro for 100? I currently have the watch 4 classic. I wish they let u do multiple trades bc I am trading in my phone but I want to trade in my watch as well. 

 

 
nitrate
Halo
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Galaxy S23
Get the watch. I love mine.
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carbpower
Cosmic Ray
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Galaxy S23
I have the watch 4 classic now but i like the fact that the watch 5 pro is titanium and the battery is supposed to be incredible. Do you find yourself missing the rotating bezel or no?
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Options
Galaxy S23
Get the watch.. the battery is amazing. I do miss the rotating bezel but I can do without it.
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carbpower
Cosmic Ray
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Galaxy S23
Yeah I was thinking about the rotating bezel and it's so funny bc I am like "oh no, no rotating bezel" but at the same time I literally never use the bezel on all of my other Samsung watches I've had. šŸ˜‚šŸ˜‚
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