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S23 Preorder Feedback ; Trade In deals / Promotion feedback

(Topic created: 02-01-2023 11:20 AM)
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SC1988
Halo
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Galaxy S23
These are the worst preorder trade-in deals ever. How dare Samsung try forcing us to sign contracts for 36 months with carriers to get the best deals. Gen Mill and Gen Z hate contracts. People need to boycott till they drop the prices for unlocked trade. For the previous s22 and fold and flip 4 models. CLEARLY SOME PEOPLE ARE BRAINWASHED STILL GETTING THEM. Sadly looking for clout as well. How pathetic.
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669 Replies
user_ams007
Samsung Care Ambassador
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Galaxy S23
Excellent information 👌
MarkC609
Samsung Care Ambassador
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Galaxy S23
@user_ams007, appreciate the comment. 😀👍
user_ams007
Samsung Care Ambassador
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Galaxy S23
Any time !
user_ams007
Samsung Care Ambassador
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Galaxy S23
Just a quick note about Trading in your device , if possible take a few pictures of the device showing that the screen is not cracked and is in good shape, in the past some people had issues with damage due to shipping!
DickBee
Halo
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Galaxy S23
I video the phone from all angles, powering up, shutting down, placed in its original box, and packaged for shipping. I've never had a trade in issue, but wanted to be prepared - just in case.
user_ams007
Samsung Care Ambassador
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Galaxy S23
That is what I recommend, Every thing you did ensures a seamless Trade in, and I hope you enjoy your new device and all of the Samsung ambassadors are here to answer any questions or concerns, I can't wait to use the S23 ultra
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Ellin
Red Giant
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Galaxy S23
Does anyone know if you can pre order the phone to get in on the deals but not activate or trade in immediately?
Oxford
Neutron Star
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Galaxy S23
No you can't, every deal has its own terms and conditions, typically meaning you have to trade something in, or you have to activate a new line of service, or both.
johnnyb63
Astronaut
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Galaxy S23
Nope
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Gryffindor
Astronaut
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Galaxy S23
I am trading in my s21 Ultra for the s23 Ultra and was told I have 14 days to return either the s21 or s23 so that I can determine which one I want. They do have a restocking fee if you return the s23.