Original topic:

S23 Ultra Lag

(Topic created: 02-21-2023 12:10 PM)
ZackCarlton
Asteroid
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Galaxy S23
Has anyone else had any issues with imput lag and delays on opening applications or trying to make a phone call. It currently take about 45 seconds for me to make a phone call most of the time they have answered before I can even get into the call screen. 

I have cleared the cache, factory reset and optimized settings but nothing. I have submitted my logs to Samsung Members but haven't heard anything and it's almost time to send in my trade in. Highly considering sending this one back instead.
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10 Replies
usergMF5UXI0do
Constellation
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Galaxy S23
Same here...I'm returning mine....Also not impressed with the phone .
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RedDragon
Samsung Care Ambassador
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Galaxy S23

Since the device is brand new I suggest to get a replacement phone or return it and order a new one. It seems the device may be defective. 

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OnMy1stSport
Comet
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Galaxy S23
I'm pretty sure mine was laggy the first day or two. Maybe even 3 days. But it's more running like a champ.

How many days has your device run consecutively before a factory reset? How many days did it run from the initial setup day?

Not all my user apps were happy after transferring from my S21U via Smart Switch. A few apps i had to wipe out reinstall to fix then hanging up my device. Could be an unhappy app causing your lag.
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zscanner
Asteroid
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Galaxy S23
Again, I have read to many negative comments on different threads about the galaxy s23 ultra and it seems that the phone has been hyped up and is not really worth the high price.
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ZackCarlton
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Galaxy S23
I like the phone is self but it sounds like it's time to return it and keep my s22u at least for a while longer
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userEUQDdHyWKr
Constellation
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Galaxy S23
Anyone figure out a fix? Just got my S23 Ultra and all incoming and outgoing calls takes about 15-20 for either side to hear anything. Everyone keeps hanging up before it connects.
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ZackCarlton
Asteroid
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Galaxy S23
Samsung was unable to come up with a fix for me just offering a return not even an exchange
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userEUQDdHyWKr
Constellation
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Galaxy S23
Lucky you... they just told me to take it to a phone repair place
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ZackCarlton
Asteroid
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Galaxy S23
Wow that sucks, I was still in the trade-in program so had no obligation I guess. Did you purchase samsung care? If so might be able to get it fixed through that.
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