Original topic:

S23 one ui 6.1 update heating issue

(Topic created: 3 weeks ago)
279 Views
Zafor_Saadik
Constellation
Options
Galaxy S23

1000031928.jpg

 I update my phone to one ui 6.1 at couple of months ago and ever since then I am having heating issue, my processes gets overheated while downloading, using camera or doing any heavy task. Now, yesterday I got this update and I am really uncertain about updating my phone again. Should I update my phone or not? Has any have any experience where you got similar problems and later with this update it was fixed or otherwise? I heard some updates effects differently with different phone.

0 Likes
Reply
1 Reply
SamsungModerator1
Community Manager
Community Manager
Options
Galaxy S23

Hello Zafor_Saadik, Welcome to the Community. We understand the concern regarding installing the update. 

Check out the best practices link to keep your phone running in top condition after updating the phone: https://us.community.samsung.com/t5/Tips-Tricks/Best-Practices-After-an-Update/ba-p/3200871

The steps in the Best practices should also help with the overheating. 

If your phone is getting too warm to touch, repairs would be recommended in order to have the technicians evaluate the device. You can use the following link to find a list of service centers in the U.S. that can do the repair:  https://www.samsung.com/us/support/service/ or by contacting customer support at 1-800-726-7864. 

For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html 

 

0 Likes
Reply