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Samsung Email constantly running in the background after app update

(Topic created: 3 weeks ago)
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user54TdS1E4LF
Constellation
Options
Galaxy S23

I just updated Samsung email from the Galaxy store on an S23 Ultra. Now the app is constantly running in the background. When I go into the battery settings to try and put Samsung email into deep sleeping the app isn't there. Wondering how I can stop the app from running in the background. Thanks. 

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user54TdS1E4LF
Constellation
Options
Galaxy S23
Thanks all. I uninstalled and then installed the app from the Google Play Store and it seems to be fine again.

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27 Replies
ButtaBean_420
Black Hole
Options
Galaxy S23
Settings > Apps > Email > Battery > Restricted
user54TdS1E4LF
Constellation
Options
Galaxy S23
Thanks. It's on unrestricted but I can't change it. Optimize and restricted are greyed out.
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GaryB82
Epic Samsung Care Ambassador
Options
Galaxy S23
It's a bug in the notification for syncing email all you have to do is open your email select the 3 line menu click the gear select notifications and scroll to the bottom toggle off sync notification and toggle it back on and the issue is fixed


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jhusk
Astronaut
Options
Galaxy S23
Mine does it even after I turned this off..
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Rattled
Astronaut
Options
Galaxy S23

Nope. Didn't work.

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userb1aeZhdtw9
Asteroid
Options
Galaxy S23
Nope, didn't work on my s24 ultra
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Zhcgdufc
Astronaut
Options
Galaxy S23
wrong
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user54TdS1E4LF
Constellation
Options
Galaxy S23
Ok my phone when you hit the 3 dots in the Samsung email app Edit and Sort By appear.
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user54TdS1E4LF
Constellation
Options
Galaxy S23
If I click Email at top left it brings me to a screen with the gear at top right. There I can go into notifications but there is no option to toggle off sync notifications
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