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Thank you so much for posting. Welcome to the Samsung Community. We understand Samsung Health is unable to verify your identity. We have a specialized team on standby that will guide you with a resolution. Please reach out to them directly, 1-855-795-0509.
Be sure to click " โ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
