Original topic:

Samsung s23 ultra sending pictures blurry!

(Topic created: 08-11-2023 03:20 PM)
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jessicalily25
Astronaut
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Galaxy S23
Hey! Anyone have this problem? I send photos even screenshots, and they send out blurry. They are also blurry on the receiving end.

Anyone have a fix?
Using the default Google Messaging with RSC chats
20 Replies
Grayo
Comet
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Galaxy S23

Maybe try wiping the cache of the Messages app.

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jessicalily25
Astronaut
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Galaxy S23
How would do that? Again using Google messaging
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Grayo
Comet
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Galaxy S23

Settings>Apps>Messages>Storage>Clear Cache

If I was able to answer your question please select "accept as solution" on my comment. 🙂

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Grayo
Comet
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Galaxy S23

If this doesn't work, check if using a different messaging app (ex. Samsung's messaging app) sends a more clear picture.

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OBA
Galaxy
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Galaxy S23
Long press the app, once it opens a dialogue box, click the "i" on the top right, locate and open Storage. Click it wipe cache and data. It should fix the problem.
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VerbumVeritum
Legendary Samsung Care Ambassador
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Galaxy S23

If clearing the cache doesn't help, try clearing data instead and setting back up/updating Google Messages. 🙂

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Roxzan
Constellation
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Galaxy S23
Mine to
VerbumVeritum
Legendary Samsung Care Ambassador
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Galaxy S23

If you're continuing to experience this, even after clearing cache and data of the app, it is likely a mobile carrier issue. You could try going to Settings>General management>Reset>Reset network settings, but this will clear all Bluetooth and Wi-Fi devices/settings (in addition to restarting your mobile network). If it still continues sending blurry pictures, I would contact your carrier to have them resolve this. Calls and messaging are a carrier service, so they should be able to fix this for you. 

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jessicalily25
Astronaut
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Galaxy S23
I tried all of the recommendations. I switched to the original samsung messaging app. They seem to get clearer when I send them.through there. HOWEVER I noticed that it is screenshots that are being sent blurry. Any one else?