Original topic:

USB C to 3.5mm adapter not working

(Topic created: 08-06-2023 09:14 AM)
TePe
Asteroid
Options
Galaxy S23

Hi,

I want to connect my old 3,5mm based headset to my S23 Ultra. I used a cheap adapter with my S21 Ultra before, it doesn't work with the S23 anymore. I also bought the original Samsung adapter, doesn't work as well. What happens: I see the USB Symbol popping up for 1-2sec on the status bar on the phone, same happens when I disconnect the adapter. Still I hear the sound from the loudspeakers.

Any idea?

13 Replies
JBTechfanatic
Supernova
Options
Galaxy S23
Go into the Samsung Galaxy app store not the Google and download and update the USB type-c app if your adapter is good it will fix your problem just so you know these things go bad all the time the adapters need to be replaced very often always buy the highest quality you can find just a tip one more thing if you are using developer options make sure that you have not shut this feature off on accident it might be a good idea to just shut developer options off just to see if that makes a difference or notScreenshot_20230806_094827_Galaxy Store.jpg
TePe
Asteroid
Options
Galaxy S23

Thanks... First got in the wrong direction and downloaded an app which did little more than displaying adds... But now I found the app you mentioned but still it doesn't work... I now have 3 adaptors including a brand new Samsung on, nothing works... 

JBTechfanatic
Supernova
Options
Galaxy S23
🤔 what about developer options are those unlocked? Try these areas Screenshot_20230806_113817_Settings.jpgScreenshot_20230806_113906_Settings.jpgScreenshot_20230806_113932_Settings.jpgScreenshot_20230806_113947_Settings.jpg
TePe
Asteroid
Options
Galaxy S23

Hi,

 

USB Debugging is disabled for me and I think this makes sense when the description of the functionality is right. 

The Default USB Configuration is set to "file transfer", there's no audio related setting I can select...

The other settings are like you have it in your screenshots...

Thanks,

 

Thomas

 

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JBTechfanatic
Supernova
Options
Galaxy S23
If you have headphones with a power switch that can be wireless also make sure the power is shut off when hardwired
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Options
Galaxy S23
My only thought is that your headphones are drawing too much power for your dongle to handle. These adapters have chips built into them to convert the digital audio to analog and it seems that your headphones are drawing too much power for the chip to function properly. I would say try plugging in the cheapest crappiest pair of headphones you have into the Samsung dongle and see if it works then. If it does then you have your answer, your headphones are drawing too much current for the dongle to handle. You may need a special dongle if you are using powerful headphones. They sell them on Amazon some of them even with amplifiers built in to the dongle itself. I would say preferably try with a pair of Apple earpods, the old school ones that still use the headphone jack as those draw nearly no power to operate but any crappy pair of earphones should suffice to test my theory. Just don't use anything like Bose or any other audiophile grade headphones, literally use the cheapest crappiest pair that you can get your hands on. They sell 3.5 mm headphones at the dollar store for $1 if you don't have a crappy pair.
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TePe
Asteroid
Options
Galaxy S23

The headset I use is a bloody cheap but original Samsung one... So I can't imagine that it draws too much power....

 

Thanks,

 

 

Thomas

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VerbumVeritum
Legendary Samsung Care Ambassador
Options
Galaxy S23

Hello there! 🙂 Is there another device you can test this out on?

From the power menu, press + hold power down until the Safe Mode option appears. Does this continue to happen with the phone in Safe Mode as well?

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TePe
Asteroid
Options
Galaxy S23

No luck with Safe Mode as well 😞

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